At Barnes-Jewish Hospital, the Patient Experience team makes it a priority to gather important feedback from patients about their hospital stay after their discharge. Hospitalist Patricia Litkowski, MD, serves as the Medical Director of Patient Experience. Heather Lazarides is the Director of Patient Experience, and Roma Bordewick is the Executive Director of Patient Care Services Operations. In October of 2025, various hospitalists were commended for their outstanding care.
“I want to recognize my last doctor who was extraordinary. That last week I was there, I was told that I would be sent home before my birthday. He said, ‘let me see what I can do. I can’t promise you that I can get you out of here today or not, but we will work on it.’ He really calmed me down and he worked on it…You could tell he cared.”
Adnan Al Najada, MD, had a patient who shared excellent feedback on their hospital experience. They shared, “I want to recognize my last doctor who was extraordinary. That last week I was there, I was told that I would be sent home before my birthday. He said, ‘let me see what I can do. I can’t promise you that I can get you out of here today or not, but we will work on it.’ He really calmed me down and he worked on it.” They went on to say, “Naturally, it went three more days, but during that process, the things that were needed to get taken care of to prepare my discharge–he had it all lined out and taken care of. And he was just very good to talk to. You could tell he cared.”
Dr. Maun Baral was mentioned by two patients that appreciated his care. One patient said, “During my hospital stay there was one individual who stood out as being exceptional–Dr. Baral.” The second patient recognized both Dr. Maun Baral and Dr. Priya Menon, expressing, “I had an excellent stay at Barnes-Jewish Hospital. I want to recognize two people who stood out–Dr. Maun Baral and Dr. Priya Menon. They were professional, kind, compassionate, and considerate. They took the time to explain what was going on in layman’s terms, which I appreciated. My stay was amazing, and I would like these names to be passed along so they can receive recognition.”
I want to recognize two people who stood out–Dr. Maun Baral and Dr. Priya Menon. They were professional, kind, compassionate, and considerate.”
Shannon Coombs, MD, was also recognized by her patient, who shared, “I want to recognize two doctors who cared for me during my stay–Dr. Coombs and Dr. Waqar. They were both outstanding in the care they provided me.” In addition, a care team led by hospitalist Eileen Lee, MD, was cited. The patient said, “I was cared for by some truly extraordinary individuals. I want to mention Dr. Lee–she led the team who cared for me. They were all very kind and helped me feel better.”
Adnan Qureshi, MD, was mentioned by a patient who was grateful for his amazing care team. The patient expressed, “I thought it was excellent how the doctors came in as a team and listened to one another, while taking information from one another, supporting each other. Dr. Qureshi was the lead doctor who cared for me.”
“I want to recognize Dr. Shy. I really liked him. He came in one morning and I felt like he really talked and listened. He said he knew a lot about addiction, which I was there for. He was just great.”
Dr. Corey Shy was also acknowledged by his patient for exemplary care and support. The patient shared, “I want to recognize Dr. Shy. I really liked him. He came in one morning and I felt like he really talked and listened. He said he knew a lot about addiction, which I was there for. He was just great.”
Thank you to our hospitalists for their compassionate, high-quality, and patient-centered care.